Business Affiliates

ZOOM Affiliates provide complementary services for building collaborative capability and producing sustainable results.


Interaction Associates (IA) helps clients achieve business results by concentrating on a different kind of ROI — Return on Involvement. Collaborative work cultures are guided by leaders who think strategically about involving employees in key decisions.

Highly engaged employees are more likely to share responsibility for success. From an employee's perspective: I care more when I know my employer cares about me. I have skin in the game. I want to deliver results that matter."

Over 500,000 people have attended IA programs on leadership, teamwork, and collaborative change.

The ZOOM Connection

ZOOM Collaborate partners with IA in two arenas:  Skills Application Coaching and Virtual Training. ZOOM supports IA clients by:

  • Coaching leaders, teams and facilitators in applying core collaboration competencies on the job
  • Helping select the right virtual instructor-led training (vILT) solution
  • Setting the program participants up for success
  • Delivering the programs
  • Helping the client evaluate impact


Trailbrazers in live online education, InSync Training helps organizations build their synchronous learning initiatives. InSync consults with you to develop and deliver programs that empower your training professionals to offer high-quality virtual training.

Established in 1999, we’ve helped learning and development professionals understand the world of synchronous training, empowering them with the skills to support their organization's growth.

Our passion lies in improving the effectiveness of your live online learning initiatives, allowing your organization to reach its potential.

The ZOOM Connection

  • InSync Technical Producers help ZOOM Program Leaders transform synchronous programs into trouble-free, fast moving, interactive events that keep learners engaged and focused.
  • With InSync Producers, the ZOOM Program Leaders concentrate on the quality of the conversation and the content that they are transmitting.  


Conscious Collaboration... Explained!

What does it really mean to manage and connect with others across time and space? In this short video interview, Susan explains the stresses of working in the digital age and invites viewers to experience the power of being more mindful, present and conscious at work with a one minute exercise. Watch now and try it for yourself!

Learn More

News & Events

Susan DeGenring will co-present The Art of Scaling Virtual Learning at the Training Industry Conference and Expo (TICE) on May 11, 2016 in Raleigh, North Carolina. She'll also lead a Campfire Session on May 12th titled "Using Technology in Corporate Training".

A strategic partner of
Interaction Associates