A calendar filled with interesting work and satisfied clients.

Positive influence and impact requires self-discipline, skillful means and authentic presence. ZOOM can help you build a toolkit, enhance your confidence, and do your job even better.

ov-learning-professionalsFour trends in the learning and development field are likely to affect how you work.

Mobile learning because workers don't just sit at their desks. Social media because more and more people are connecting that way. Fast-cycle instructional design because what you launch today will be out of date in nine months. Collaboration tools because so much gets done by people working together.

80-90% of learning happens outside a training room – good habits and bad. We'll help you understand the trends in the learning field and blend together what works, so that you can serve your clients better. 

Services for Learning Professionals: In-Person and Online


ZOOM Coaching helps clarify your core values, intentions, and goals. You'll have more influence on how executives and clients think and make decisions.


Skills Training expands your collaboration toolkit. Learn to deliver vILT (virtual instructor led training) and in person programs in various collaboration skill-sets.


Process Consulting helps you build alignment on learning strategies and critical initiatives. Get advice for reducing development and implementation cycle-time.


Meeting Facilitation Services help you focus on the content without worrying about the process. Get better results at your virtual and in person meetings.


Conscious Collaboration... Explained!

What does it really mean to manage and connect with others across time and space? In this short video interview, Susan explains the stresses of working in the digital age and invites viewers to experience the power of being more mindful, present and conscious at work with a one minute exercise. Watch now and try it for yourself!

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News & Events

Susan DeGenring will co-present The Art of Scaling Virtual Learning at the Training Industry Conference and Expo (TICE) on May 11, 2016 in Raleigh, North Carolina. She'll also lead a Campfire Session on May 12th titled "Using Technology in Corporate Training".

A strategic partner of
Interaction Associates